MAHA RERA directs Mumbai-based developer to rectify structural and construction defects in Andheri residential project after homebuyers’ complaint exposes quality and safety lapses.

Mumbai, November 11, Tuesday, 2025

The Maharashtra Real Estate Regulatory Authority (MAHA RERA) has ordered a Mumbai-based developer to immediately rectify multiple construction defects in a residential project located in Andheri (West), following a detailed complaint from flat owners who accused the builder of poor workmanship, safety negligence, and violation of approved building standards.

The regulatory body’s directive comes as part of a growing crackdown on developers failing to deliver quality and safety in completed housing projects across Mumbai’s western suburbs. The order highlights MAHA RERA’s increasing emphasis on post-possession accountability, reinforcing that developers cannot walk away from their obligations once the project is handed over.

Homebuyers Flag Structural and Quality Defects

The complaint, filed by the Resident Welfare Association (RWA) of the project earlier this year, detailed extensive issues including water leakage, cracked walls, uneven flooring, faulty electrical wiring, and malfunctioning lifts. Residents alleged that despite repeated written complaints to the builder, no substantial rectification work had been undertaken for over a year.

“We were promised premium quality construction, but within months of moving in, seepage and plaster cracks appeared throughout the building,” said RWA President Nitin Desai. “Our safety and comfort were compromised. MAHA RERA’s order is a relief — it’s a sign that someone is finally listening.”

After inspecting documents, photographs, and technical reports submitted by the residents, MAHA RERA held the builder responsible for non-compliance under Section 14(3) of the Real Estate (Regulation and Development) Act, 2016, which mandates developers to rectify structural defects within five years of possession.

MAHA RERA’s Directive: Developer Liable for Repairs

In its ruling, MAHA RERA stated that the developer must carry out all necessary repairs and rectifications within 60 days, under the supervision of a certified structural engineer. The authority also directed the developer to submit a compliance report confirming completion of the works and certification of safety.

“The developer is obligated to ensure the structural integrity and livability of the building as promised at the time of sale. Failure to do so constitutes a violation of both the RERA Act and consumer protection principles,” said MAHA RERA Chairperson Ajoy Mehta.

The order warned that failure to comply could result in penalties and potential suspension of registration for the developer, alongside recovery proceedings if buyers opt for monetary compensation.

Pattern of Complaints Across Mumbai Suburbs

This case isn’t isolated. Over the past 12 months, MAHA RERA has recorded a sharp rise in consumer complaints from housing societies in Andheri, Kandivali, Goregaon, and Thane, mainly over issues of delayed possession, substandard finishing, and non-functional amenities.

Legal experts note that such cases underscore a widespread issue: builders often focus on completion certificates rather than quality assurance. “Many developers rush to deliver possession to avoid penalties, compromising finishing and safety standards,” said advocate Smita Patel, a real estate legal expert. “MAHA RERA’s proactive approach is restoring accountability that the industry desperately needs.”

A Step Toward Accountability in the Real Estate Sector

RERA’s intervention marks a critical precedent for homeowners seeking post-possession justice. Under Section 14(3), the developer’s liability for structural defects extends up to five years from the date of possession. This means that any physical or functional defect reported within this period must be fixed at the builder’s cost.

Consumer rights groups praised the ruling, calling it a “significant win for end-users.” Maharashtra Grahak Panchayat spokesperson Ramesh Korgaonkar noted that buyers are now more empowered to hold builders accountable beyond possession dates. “RERA is ensuring builders can’t wash their hands of a project once they get occupancy certificates. This is how real estate transparency should work,” he said.

MAHA RERA’s Stronger Enforcement Drive

In recent months, MAHA RERA has stepped up enforcement actions by issuing non-compliance notices to several developers and tightening the monitoring of defect liability timelines. The authority also plans to launch a digital defect reporting portal, enabling residents to log and track complaints directly.

An internal RERA official, speaking on condition of anonymity, revealed that over 320 housing projects in Mumbai Metropolitan Region (MMR) are currently under review for defect-related disputes. “We are prioritizing projects where residents have reported structural or safety concerns — Andheri being one of the hotspots,” the official added.

Developer’s Response

In response to the ruling, the developer’s spokesperson claimed that the company is “fully cooperating” with the authority and has already initiated an internal assessment. “We respect the MAHA RERA decision and will undertake necessary remedial measures. Our commitment to quality and safety remains unchanged,” the statement said.

However, residents remain skeptical. “We’ve heard promises before,” said resident Priya Mehta. “Until we see visible repairs, we’ll continue to monitor and report any lapses directly to MAHA RERA.”

What This Means for Mumbai Homebuyers

This ruling reinforces a key protection mechanism under RERA — the defect liability clause, which empowers homeowners to demand structural rectifications within five years. For thousands of Mumbai flat owners, it sets a strong legal precedent against negligence by builders.

Experts recommend that new buyers thoroughly check their project’s RERA registration number, occupancy certificate, and structural warranty clauses before possession.

As Mumbai’s skyline continues to grow, MAHA RERA’s stand signals a clear message: real estate accountability doesn’t end at handover — it starts there.

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