CINSUMER HAS RIGHT TO DECIDE WHO TO FILE COMPLAINT AGAINST!

Yes, a consumer generally has the right to decide against whom they want to file a complaint. This right is protected under consumer protection laws in many countries. The consumer can choose to file a complaint against:

  1. The seller or retailer – If the issue arises from the sale of a defective or misrepresented product or service.
  2. The manufacturer – If the defect originates from the production of the item.
  3. A service provider – If there was negligence, poor service, or breach of contract.
  4. A marketplace platform – If an online marketplace facilitates the sale and does not handle disputes properly.

The consumer can file complaints with various authorities such as consumer courts, regulatory bodies, or online grievance platforms, depending on the nature of the complaint.

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