The Ministry of Railways, via the Centre for Railway Information Systems (CRIS), has formally introduced RailOne, a “super‑app” that brings virtually all Indian Railways passenger services under one digital roof . Officially launched by Railway Minister Ashwini Vaishnaw, the app consolidates functions that were previously scattered across multiple platforms—such as IRCTC Rail Connect, UTS-on‑Mobile, NTES, Rail Madad, and Food on Track—into a single, streamlined user interface Available on both Android and iOS, RailOne allows users to book reserved and unreserved tickets, track trains live, check PNR status, order food from partner vendors, and request refunds. It also integrates grievance filing via Rail Madad, includes a secure R‑Wallet for transactions authenticated via mPIN or biometric, and features single sign‑on using IRCTC/UTS credentials. Additional tools include journey planning, coach‑position finder, booking history, multilingual support, and a dedicated profile management “You” section .

This all‑in‑one platform is designed to simplify the travel experience—eliminating the need for multiple apps, enhancing convenience, and improving accessibility for millions of rail passengers across India .

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